We have been very impressed with the services we got from these folks. We did have one service issue about 10 months ago and after speaking with the manager about it he didn't charge us. Last weekend, our furnace stopped working, we called and a technician was out on Monday early in the morning. He needed a part so they ordered it and he returned in the afternoon to install it. Highly recommended.
I called ER Air Conditioning in the morning because my air conditioner was freezing up and not blowing cold air. Robert returned my call quickly and said that he could be there by noon....he was actually early! Robert very methodically diagnosed the problem and quickly resolved the issue. It was clear to me that he is a highly skilled, expert HVAC technician. He is personable and professional and I would recommend him to anyone needing great A/C service at a fair price.
Edmon and Robert are the best they come. They are very knowledgeable, honest and great prices. They do the job right the first time. I have recommended them to friends and will continue to do so. Keep up the awesome job guys.
Robert and Edson are great. They listened to my concerns, spent a good amount of time evaluating the system, and performed a quality repair. I am a technical person and appreciate that both Edson and Robert were so willing to communicate with me and share their calculations and thoughts. They are honest and knowledgeable. They answer the phone and never make you feel like they are too busy for you. Their pricing is really fair. ER Air Conditioning will be recommended to friends and family for sure.
This is a really well run company. I had a new central AC installed. Nothing was hidden, everything was explained patiently. They did exactly what they said they would, in the time they committed to. Competitive pricing. But for me the biggest benefit was that they were trustworthy. I can't say how important that is. I was completely comfortable with them. They did their work with excellence in every way.
I contacted Edson regarding a request for a second opinion in connection with an HVAC repair proposal I had received requiring significant parts replacement for an 18 month old water source heat pump. This is a unique HVAC unit, typically found in high rise apartments. Edson evaluated the unit and determined it did not need either repairs or parts replacement. Edson answered my questions in a professional manner and responded to our needs in a timely manner. He also confirmed with the manufacturer the need to undo equipment changes made by the earlier HVAC service technician. I would use him again and highly recommend he and ER Air Conditioning!
Robert answered when I called, was professional and polite, and the service provider showed up on time. He was polite, careful in terms of social distancing, wore a mask and head covering. He worked quickly and was quite thorough in providing a standard annual service, explaining as needed, neat and careful. The price was very reasonable. All in all a great experience. Will use them again.
The great thing about ER is that you get an owner/operator who really knows AC and not just some employee with minimal training and concern for quality. Robert was honest, knowledgeable, helpful, and fair. He went above and beyond by checking my other AC unit and giving some advice on how to optimize its efficiency. Happy to have found my new AC company!!
E R Air Conditioning is the only company I trust to get the job done. Super responsive, professional, informative and honest! No muss no fuss. Thanks Edson for coming to the rescue!
Edson showed up when they said they would and had problem diagnosed quickly and repaired. Very professional and friendly answered all my questions and described problem. I highly recommend ER Air Conditioning.